SERVICE

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Service

Hebei Li Feng Rubber Products Co., Ltd. has always been adhering to the "customer first, service-oriented" concept, is committed to providing customers with quality products and perfect service. We know that quality service is the key to winning customer trust and building long-term relationships. Therefore, we have established a perfect service system, covering all aspects of pre-sale, sale and after-sale, providing customers with one-stop service support.

E-mail: 349295133@qq.com

Pre-sales service

（1）Product Consulting:Provide professional product consulting services to help customers understand product performance, specifications, applications and other information, to recommend customers with the right products.

（2）Technical scheme:According to customer needs, provide personalized technical solutions, including product selection, installation guidance, use and maintenance.

（3）Sample provided:Provide product samples to facilitate customer testing and evaluation.

Service in Sale

（1）Order Confirmation:Timely confirm customer orders and provide detailed order information, including product name, quantity, price, delivery date, etc.

（2）Production tracking:Real-time tracking order production progress, and timely feedback to the customer production situation.

（3）Logistics and distribution:Provide safe and fast logistics and distribution services to ensure that products are delivered to customers in a timely manner.

After-sales service

（1）Product Installation:Provide product installation guidance service to ensure the correct installation and use of products.

（2）Technical Training:Provide product use and maintenance training to help customers master product operation skills.

（3）Quality Assurance:Provide product quality assurance services, and return and exchange products with quality problems.

（4）Maintenance:Provide product maintenance services to extend product life.

（5）Customer return visit:Regular customer return visits will be conducted to understand the customer's usage and needs and solve customer problems in a timely manner.